Dream Home Decore · Jaipur
Shipping & Delivery Policy
Delivery locations
Free delivery and installation within Rajasthan. Online orders are accepted only for delivery addresses with a Rajasthan PIN code; we do not deliver packages outside Rajasthan.
Order processing and dispatch
Orders are processed after Paytm confirms payment. Ready package items are dispatched within [to be confirmed by Dream Home Decore]. Made-to-measure items are dispatched after they are prepared; the timeline is shared in your order confirmation or quotation.
Estimated delivery time
After dispatch, delivery usually takes [to be confirmed by Dream Home Decore], depending on your location. These are estimates, not guarantees.
Shipping charges
Any shipping charge is shown on the package page and in the order summary before you pay. Nothing extra is added after payment.
Installation
Where a package includes installation, our team schedules a visit after delivery. Installation is free within Rajasthan.
Tracking
When your order is dispatched we share the courier name and tracking reference, where available, on the phone number or email you provided. You can also check your order page or contact us with your order number.
Delays and lost shipments
If a delivery is delayed beyond the estimate, we follow up with the courier and keep you informed. If a shipment is lost in transit, we send a replacement or give a full refund.
Incorrect address
Please check your address carefully. If a shipment is returned because the address was incorrect or nobody was available, re-delivery charges may apply.
Damaged shipments
If the package is visibly damaged, note it with the courier and send us photos. Damaged items are replaced or refunded as described in our Refund, Return & Cancellation Policy.
Contact
furnishing.dhd@gmail.com · +91 96366 61879 · +91 79762 82045