Privacy Policy

• Enquiries: name, mobile number, optional email, the service you are interested in and your message.
• Orders: name, mobile number, email, delivery address, items ordered and amounts.
• Payments: Paytm sends us the payment status, transaction ID and payment method type. We never receive your card, UPI PIN or bank login details.
• Experience Centre offer: name, WhatsApp number, city, interests, consent and coupon records.

To reply to enquiries, prepare quotations, process and deliver orders, provide support, handle refunds, prevent fraud and meet legal and tax obligations. We do not sell your information.

Records are stored in our secure cloud database over encrypted (HTTPS) connections. Only authorised staff can view enquiries and orders after signing in. Order pages are reachable only with the private link given to the customer.

We share only what is needed with: Paytm (payment processing), courier partners (delivery name, phone and address), our hosting and database providers, and Meta/WhatsApp when you choose to message us there.

We do not use advertising cookies. Your browser stores your cart and checkout progress locally so they are not lost between pages. Google Maps, fonts and Paytm's payment page may set their own cookies.

We keep order and payment records as required by Indian tax and accounting law. Enquiries are kept for [to be confirmed by Dream Home Decore] unless you ask us to delete them sooner.

You can ask to access, correct or delete your information, or withdraw consent for messages, by emailing furnishing.dhd@gmail.com. We may need to verify your identity and keep records the law requires.

Grievance officer: [to be confirmed by Dream Home Decore]. Email furnishing.dhd@gmail.com, phone +91 96366 61879. Address: Shop No. 165, New Aatish Market, Mansarovar, Jaipur – 302020.

We may update this policy and will publish the new version on this page.